FAQ

You can find electronic items using our website and its product page. You can find more than 900 products in our display boxes. Simply place the item in the shopping cart by clicking on the "Add to cart" button and continue shopping according to your likes. When you have finished adding products, click "Checkout" in the shopping cart window. This will take you through the checkout process, where you can enter your shipping information and make your payment.

If the payment processor does not recognize your payment method, the cart will give an alert with a red border, accompanied by a note detailing the nature of the problem, and the order will not be processed. In this case you will need to contact our customer service team for further instructions.

We don't want these situations to happen, so you should be confident in the item you are purchasing. If you have any problems, please contact our customer service department to try to resolve any dispute with the seller. If this problem persists, the seller's account will be monitored and may be cancelled if we detect more similar complaints.

According to procedures established through the control panel, the payment options offered by Better Bidder are Visa and MasterCard. For our recurring customers we have an additional benefit of paying with your credit or debit card through a secure link. This link will be associated to our online store services, which guarantees the delivery of the chosen product after your purchase; a safe way to take care of your information and your money.

Shipping can vary in estimated time periods from 7 to 14 business days. You should add that number to the expected delivery time, depending on location.

Yes, we believe that shopping online should be safe and easy. The registration process is kept simple to ensure a positive experience for our customers.